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Verification of Competency (VOC's)

A Verification of Competency is a method of assessment in subject matter practices to evaluate that a candidates level of skills and knowledge are still current, and that they are competent in the task they are to perform.

As an employer may require that workers competency is to be assessed during recruitment processes or as part of their induction as new workers may have minimal or no experience, of the business’s work, its practices or its procedures.

A VOC will ensure companies staff are competent to operate equipment or perform the task they are being hired to do.

When you Need a VOC?

Even experienced workers’ competency may decrease over time, employee’s also need to consider competency where:

  • When asked to perform tasks that are undertaken infrequently.
  • When returning from secondments to other roles within the business or from extended periods of leave.
  • Employers require evidence that your skills are current.
  • Equipment, tools, machinery has changed/updated and a “refresher” VOC may be required.
  • Learn new skills and become a valued asset within the organisation.

Employers also need to consider competency where:

  • New technology or equipment is introduced that may require additional training.
  • New work practices or procedures are introduced.
  • New legislative or standards requirements are introduced.
  • Subject to state and company requirements, some insurance organisations require VOC.
  • In the event of a WHS incident, especially involving classified plant, a VOC may be requested.
  • Decrease workplace accidents through safety training which reduces work down time and insurance premiums.
  • Improves work quality and productivity through improved accuracy and efficiency.

If factors such as these are identified, employers need to assess the competency of workers to ensure they continue to have the knowledge and skills required to work safely.

Frequently Asked Questions

Verification of Competency (VOC) requirements are site and/or company-specific, those who are starting a new position or changing sites that need to prove competency.

Contact Connection Group Australia for a current verification of competency price list. Group bookings can be made.

The time required (and therefore the cost applicable) to undertake a VOC will depend on the plant or activity needing to be verified. As a guide, for example, a high-risk VOC may take approximately 2-4 hours depending on the person and unit being tested.

If the company can provide a suitable, compliant plant and has the equipment required to undertake the VOC, we are able to quote for Australia-wide assessing and VOCs.

Candidates must hold the relevant competency or High-Risk Licence being verified.

VOCs are undertaken to verify competency and are therefore conducted without any training or preparation as it is considered current licenced/ticketed/competent employees and contractors will have the required knowledge and skills to complete the assessment.

Any person deemed not yet competent will be offered the opportunity to undertake refresher training and undertake another VOC assessment (additional cost may apply).

Once verified, candidates and/or companies will receive a Connection Group statement of Verification of Competency record.

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To learn more about our VOCs

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